Last Updated: October 6, 2023
Welcome to Magnus Alpha at magnusalpha.com! We are committed to providing you with a seamless
shopping experience, including reliable and efficient shipping. Please take a moment to review our
shipping policy for important information regarding the delivery of your orders.
1. Shipping Zones:
We offer shipping within the United States and Worldwide. We do offer international shipping;
however, you are responsible for any importation taxes in your country. Please note that we are
constantly working to expand our shipping options to serve our global customers better.
2. Shipping Methods:
We offer the following shipping methods:
- Standard Shipping: Estimated delivery within 5-14 business days.
- Express Shipping: Estimated delivery within 2-7 business days.
- Worldwide Shipping: May take 2 weeks or longer due to custom importation delays
Please note that delivery times may vary depending on your location and the shipping method you
select. Orders are processed and shipped on business days (Monday through Friday), excluding holidays.
3. Order Processing:
Orders are typically processed within 1-2 business days after payment confirmation. You will receive a
confirmation email with tracking information once your order has been shipped. Please allow a short
processing time during peak seasons and promotional periods.
4. Shipping Costs:
Shipping costs are calculated at checkout based on the selected shipping method, delivery address, and
the weight and dimensions of the items in your order. We offer free standard shipping on orders over a
certain order value, which may vary from time to time. Any applicable shipping fees will be displayed
during the checkout process.
5. Tracking Your Order:
You can track the status of your order by using the tracking information provided in your shipping
confirmation email. If you have an account with us, you can also log in to your account to view the order
status and tracking details.
6. Delivery Issues:
If you experience any issues with the delivery of your order, such as delays or items missing from your package, please contact our customer support team at firstname.lastname@example.org. We will work diligently to resolve any problems and ensure you receive your order as quickly as possible.
7. Incorrect Address:
It is essential to provide accurate and complete shipping information when placing your order. Magnus Alpha is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. Please double-check your shipping details before finalizing your purchase.
8. Undeliverable or Returned Packages:
In the event that a package is returned to us as undeliverable due to an incorrect address or other issues, we will contact you to arrange for reshipment. Additional shipping charges may apply.
9. Contact Us:
If you have any questions or need assistance regarding our shipping policy, please don't hesitate to contact our customer support team at email@example.com. We are here to provide you with excellent service and address any concerns you may have.
10. Changes to This Policy:
Magnus Alpha reserves the right to modify or update this shipping policy at any time. Any changes will be posted on this page, and the date of the last update will be revised accordingly.
Thank you for choosing Magnus Alpha. We appreciate your business and look forward to serving you with top-quality products and efficient shipping services.